A few comments from Melbourne attendees.

First Class!
Cathy Workman - Australian Dental Association, VIC

Well presented and clear - extensive knowledge of case studies.
John Moore - Summer Fruit Australia

Kevin is very knowledgable.
Joy Walker - Gordon Care for Children

Very professional. Super quality and very useful... appreciate the support I have received.
Name and organisation supplied

About the Presenter

 

Kevin Cahalane
Principal and Founder
Membership Growth

 

Over the past 15 years, Kevin has worked with some of Australia’s top Associations, Clubs and other non-profit Organisations including CPA Australia, REINSW, Financial Planning Association of Australia, Pacific Area Newspaper Publishers Association, Australian Physiotherapists Association. Read More

His varied roles include: Membership Sales Training, Member Service Excellence and Leadership Training all tailored to the specific requirements of his client;  Dynamic Keynote Speaking (in Australia, New Zealand and the United States of America), on a variety of membership related topics;  Membership Development Strategy;  Planning and Execution in Member Recruitment, Member Retention/Engagement, Lost Member ‘Win Back’ and Revenue Earning.  He is also a ‘Recession Busting’ Specialist who attains measurable RESULTS for his clients … immediate and long term.

Testimonials from people who have utilised the Membership Growth Toolkit :  

The Toolkit is well rounded and practical. It is something that can be accessed at all levels of the organisation – from upper management to those actually implementing the plans.’
J Thompson, Melbourne Racing Club

‘The way it is written, it is very easy to understand and makes it easy to relate back to our business.’
P Cranwell, Diabeties South Australia

‘(It has) been very informative and of great value.
Content is very valuable – would recommend it to anyone.’
A Musgrove, Australian Camps Association

'Covers every aspect of membership. Nice easy language, simple English and versatility. Don't need a marketing degree to understand it.'
S Stevenson, Australian Football League (Tas)

Kevin,
Let me congratulate you on The Membership Growth Toolkit. I have found it to be a great source of inspiration when I am struggling to find new ways of increasing membership … and interest in membership. Well done.
L Grindal, Boating Industry of Victoria

Read More

Gaining Membership Mastery - for Beginners

New Course in 2010 

A comprehensive one day training program covering every aspect of membership and revenue growth for those who are new or inexperienced membership managers, volunteers or staff who deal with members (and donors) but have never been fully trained.

A one day (8.30am – 4.00pm) program    

• Melbourne, Tuesday 2 March 2010 Competed
• Brisbane, Tuesday 9 March 2010 Completed
• Sydney, Wednesday 10 March 2010 Completed
• Perth, Wednesday 14 April 2010
• Christchurch, Thursday 24 June 2010

Venues

PERTH:
TBA

(New Zealand Venue will be advised closer to the event)

* All participants will receive a complimentary membership to the Membership Growth Club plus a copy of the 320 page Membership Growth Toolkit plus worksheets.  $180 value!  

The Training Program will cover:  

*Marketing and Promotion strategies for success in member recruitment, retention and renewals.
*Current factors affecting your organisation’s membership strategies and four key steps to improve them.
*Market segmentation/market research – what you need to know to build membership.
*Developing your ‘Unique Selling Proposition’ (USP) to drive membership growth.
*Defining value, benefits and innovation – creating dynamic membership offers
*Membership acquisition channels – what works and how to build on them.
*Creating a prospect sales funnel – low prospects = low membership – explode your membership with this formula.
*Developing systems for membership growth.
*New members – induction and orientation, to totally avoid first year member loss.
*Member retention strategies for success – member engagement, building on member value and creating member advocacy.
*Member Service Excellence, creating a culture of service and care – the 12 vital steps.
*Developing a successful member ‘keep in touch’ program.
*Designing your member renewals campaign, tips, ideas and solid guidelines for success.
*Lost member reactivation – how to ‘win back’ or conduct an exit interview.
*Revenue earning strategies for financial growth.
*Putting your plan together for ultimate membership growth results.

You will be given a powerful workbook, tools and handouts.  You will receive complimentary membership to the Membership Growth Club (a total online membership development package – the best in the world). A $180 value.

FEES
Australia  AU$449 for 1 – 2 participants / AU$399* for 3 + participants from the same organisation (GST incl). Fees quoted are per participant.
New Zealand  NZ$449 for 1 - 2 participants / NZ$399* for 3 + participants from the same organisation (GST incl)  Fees quoted are per participant.

*For three or more particpants from the same organisation please use the code MULT to receive the discounted fee.

MEMBER FEES:
Australia  AU$349 for 1 – 2 participants / AU$299 for 3 + participants from the same organisation (GST incl). Fees quoted are per participant.
New Zealand  NZ$349 for 1 - 2 participants / NZ$299 for 3 + participants from the same organisation (GST incl)  Fees quoted are per participant. 

*"if you have not received a code via email" 

Not-For-Profit Network members please email sharon@nfpn.com.au for your code.

Membership Growth Members Club please email kevin@membershipgrowth.com.au for your code  

 

Australia

 

Events


New Zealand  

 

 

Events